Friday, August 29, 2008

The problem with problems

Just a few random thoughts - regarding problems:
(Photo by Filip Pizlo)
  • most are not clearly understood prior to trying to solve
  • don't over react
  • a problem has a good chance of providing new ideas (the wheel was invented because delivering hot/fresh pizza was a problem for Pizza Hut)
  • don't under-react
  • problems are the reasons for plans and processes
  • make sure you learn something from them or at least have a cold beer once they're resolved
  • don't point fingers and waste time on blame (save that for when you're having the beer)
  • turn the page upside down when looking at problems (old trick I use)
  • banging your head against the wall helps sometimes

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